A transformative experience![a luxury spa lounge area with comfortable seating and dim lighting]()
A transformative experience
The Phoenician Spa Information
Facility Access
What are the Hours of Operation?
- First treatment begins at 10:00 am; last treatment ends at 5:00 pm.
- Daily, 9:30 am – 5:30 pm: locker rooms, relaxation areas and retail.
- Rooftop pool opens at 9:30am with food service from 11:00 am – 5:00 pm.
Do you offer day passes?
All spa guests who book a minimum of 50-minute spa treatment will have access to the facility and amenities.
Where should spa guests park?
Guests may park in Lot 2 in the designated spa parking spaces.
Is there a minimum age requirement?
Spa guests must be 18 years or older.
Services such as the Drybar and nail salon are available to younger guests when accompanied by an adult.
If a non-resort guest books a spa treatment?
Non-resort guests will only have access to the Spa and its facilities with the booking of a treatment.
Do Elite members have complimentary spa access?
Complimentary access is not available. Elite members must book a 50- or 80-minute spa treatment.
Spa Treatments
What is the cancellation policy?
A minimum 4-hour notice is required to cancel or amend a reserved appointment.
Spa packages, private parties, cabana rentals and personal training sessions require 24-hour notice.
Do you offer treatments that are safe during pregnancy?
Expectant mothers may enjoy many of our body treatments offered AFTER the first trimester. We advise avoiding treatments using deep pressure or heat.
Facial treatments and nail treatments are available at any time during pregnancy.
Do you offer special treatments for couples?
Yes. Massage treatments are offered in our couples’ treatment room.
Salon Services
What hair services are available?
- Drybar is our hair service partner: No cuts, no color, just fabulous blowouts and up-dos
- Guests can call Ext. 2660 directly to book, or use the Drybar APP
- A DryBar appointment will not include complimentary access to the spa; guests will still need to purchase a 50- or 80-minute spa treatment
What nail treatments are available?
The Nail Lounge offers hand and foot treatments in 25-minute and 50-minute increments
- Shellac Polish is available
- We do not offer Acrylic nails
Fitness Center
Who can use the spa fitness area?
Spa guests have complimentary access to the fitness area and all classes offered. Please see Fitness Schedule for details.
The first morning class is complimentary to all Phoenician guests with the resort charge. All other classes are $20.
Personal Training sessions are available to guests by appointment only.
Reminder
The Athletic Club is available to all resort guests for self-guided general workouts, featuring Matrix equipment and Fitness on Demand.
Rooftop Pool
Who can use the spa pool?
Access is exclusive to spa guests
How big is the spa pool area?
Pool length is 67 feet with a maximum depth of 3.5 feet. There are 47 chaise lounges.
There are 8 cabanas for rental. Cabana booking is available through the spa concierge; prices will vary by seasonal demand.
Can you eat and drink at the spa pool?
Our F&B menu features selections from Kalio Kabobbery, as well as specialty spa cocktails. Guests cannot bring their own food and/or beverage.
Spa Boutique
What can guests purchase at the Spa Boutique?
Featured items for women & men include facial skincare products and tools, makeup, sunscreen, swimwear, loungewear, sleepwear, robes, active wear, yoga wear, jewelry, candles and gifts.
The beautiful Phoenician Spa robe is available at $125.
Open to Public
All guests and locals are welcome to shop in the Spa Boutique.
