What you need to know for your spa ritual
Minimum Age
Spa guests 18 years and older are welcome in all areas of the spa, including locker rooms, treatment center and rooftop pool. Salon services are available to younger guests when accompanied by an adult.
Attire
Most treatments are enjoyed without clothing. Our service providers are trained to drape you discreetly and to protect your privacy at all times. Swimwear is required at the rooftop pool. Upon arrival, you will receive a robe, slippers and locker for your personal belongings. Please leave valuables in your guestroom or at home.
Gift Cards
Spa gift cards are available for purchase in any denomination for the perfect celebration.
Group Inquiries
Please contact the spa group coordinator for parties of 6 people or more.
Health
Please consume plenty of water during your spa visit and throughout your stay in the dry Arizona climate. Please notify our staff when making reservations if you have any special health considerations. Some medical conditions may require consulting with your physician prior to receiving spa treatments. Expectant mothers may enjoy many of the treatments offered after the first trimester; we advise you to avoid treatments using deep pressure or heat. Consuming alcoholic beverages is not recommended before or after a spa treatment. The Phoenician Spa is a smoke-free environment, including the rooftop pool.
Service Charge
Service providers and spa staff who assisted you during your visit will receive gratuities through the 20% service charge, which is added to the treatment total.
Cancellations
All reserved services must be guaranteed with a valid credit card or guestroom confirmation number. A minimum 4-hour notice must be given to cancel or amend any reserved appointment. If less notice is given, 50% of the full treatment price will be charged. Spa packages, private parties, cabana rentals and personal training sessions require 24-hour cancellation notice. Missed appointments without proper notice are subject to the full treatment price.